ECOMMERCE POLICIES
These policies outline how Samaniego Art, Inc. manages transactions, shipping, and return processes when you purchase a piece of art or place an order. It covers how we calculate costs, how we securely handle payments to fulfill orders, and the steps we take to guarantee safe, timely delivery of your artwork. As a buyer or collector, this guide helps you understand your purchase rights and our terms throughout your shopping experience with us.
Last Updated: October 07, 2026
Pricing
All prices are listed in USD. Applicable taxes are calculated at checkout. Prices are subject to change without notice, but changes will not affect orders already placed.
Payment Methods
We accept major credit/debit cards (Visa, Mastercard, American Express, Discover). Payment is collected at the time of order. Your payment information is processed securely by our payment processor and is not stored on our servers.
Shipping Policy
Domestic Shipping
We ship within 5-7 business days via UPS or USPS. Tracking information is provided via email once your order ships.
International Shipping
Please contact us for international shipping rates and timelines. International orders may be subject to customs fees, duties, and taxes.
Shipping Restrictions
We currently ship to addresses within the United States. International shipping is available by special arrangement.
Order Acceptance and Cancellation
Your order constitutes an offer to purchase. Your order is accepted when we send an order confirmation. In the rare event that an item or print is unavailable, we will notify you and issue a full refund. You may cancel an order within 24 hours of placing it by contacting us at arturo@samaniegoabstract.com.
Return and Refund Policy
Original Artwork: All sales of Original Paintings are final upon delivery. The 14-day return window applies exclusively to damaged or defective limited-edition prints.
Return Window (Prints Only)
Returns are accepted within 14 days of delivery solely for prints that arrive damaged or defective.
Return Conditions
Items must be unused and in their original packaging. Please contact us immediately if your print arrives damaged.
Return Shipping
We will provide a prepaid return shipping label for damaged or defective items.
Refund Processing
Refunds will be processed within 5-10 business days after we receive and inspect the returned item.
Digital Goods / Subscriptions
All sales of digital products are final. No returns or exchanges.
Contact Us
For questions about orders, shipping, or returns:
SAMANIEGO ART, INC.
Email: arturo@samaniegoabstract.com
5450 Shirley St, Suite A, Naples, FL 34109